At Tyre Stewardship Australia, we respect the privacy needs of our valued members, Scheme participants, and general users of this site.
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with our site visitors. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact TSA Secretary Silvio De Denaro at firstname.lastname@example.org.
Information Collection and Use
Tyre Stewardship Australia collects information that personally identifies you (“personal information”) in some circumstances, for example when you apply for accreditation or when you request to be added to the mailing list.
The types of personal information we collect include name, contact details, identification information, organisation, title, information submitted in forms and enquiry/complaint details.
We collect personal information directly from you as well as from third parties including public sources, our related companies, information service providers and the parties with whom we exchange information as described here.
We also store and manage information on behalf of our site participants so they can manage their personal details and have online access to Scheme participant resources.
We collect, use and disclose your personal information to provide, administer, improve and personalise our services, maintain and update our records, manage our relationship with you deal with your enquiries and concerns.
We may also collect, use and disclose your personal information in connection with suspected fraud, misconduct and unlawful activity.
If you are a Scheme participant, your personal information is used to create your personal access to our email marketing system, and to contact you in the course of using this marketing.
Demographic and profile data collected by Tyre Stewardship Australia may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you.
Under no circumstances will Tyre Stewardship Australia make any personal information about an individual user available publicly in this manner.
As part of your use of our email marketing software, Tyre Stewardship Australia allows you to elect to receive, or not receive, certain information from Tyre Stewardship Australia.
Tyre Stewardship Australia adheres strictly to permission-based email policy. Except as mentioned above, Tyre Stewardship Australia will not send you unsolicited email information, commercial offers or advertisements.
Tyre Stewardship Australia will not sell, rent, or loan our contact lists (including customer data) to any outside firms not involved in the provision of Tyre Stewardship Australia.
All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
We may not be able to do the things described above without your personal information. For example, we may not be able to communicate with you and deal with your enquiries.
Tyre Stewardship Australia will not use or disclose your personal information without your consent, except:
- Where required or authorised by law;
- To implement the agreements we have with you;
- To assist the lawful investigation of a law enforcement authority;
- To protect the rights, property or personal safety of another Tyre Stewardship Australia participant, any member of the public or Tyre Stewardship Australia;
- The assets and operations of the business are transferred to another party as a going concern; or
We may exchange your personal information with our related bodies corporate, your representatives and with our service providers that assist us with archival, auditing, accounting, customer contact, legal, business consulting, banking, payment, delivery, data processing, data analysis, information broking, research, investigation, website or technology services.
Subscriber Lists, Campaign Content and Campaign Reports
Tyre Stewardship Australia employs a range of measures to protect the privacy and confidentiality of personal information in subscriber lists, email content and reports.
Special Offers and Updates
We send all new users a welcoming email to verify their new account and confirm their password and username.
Established users will occasionally receive information on updates, news and a newsletter. Out of respect for the privacy of our site users we present the option to not receive these types of communications.
Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
If a user wishes to register their interest or subscribe to our website, we ask for contact information such as name and email address.
Out of respect for our users’ privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
Website Usage Information
We use your IP address to collect anonymous information from you about your reading habits and actions that you undertake on the site. This information is collected by a third party such as Google Analytics that assist us to make this site better for the end user.
Our website may contains links to other sites. We are not responsible for the privacy practices or policies of those sites.
Tyre Stewardship Australia has made a substantial investment in hosting arrangements, server, database, backup and firewall technologies to protect our information assets.
These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data centre. These investments mean that information about the identity and preferences of individual members is strongly protected by Tyre Stewardship Australia against unauthorised access.
Our hosting providers maintain safeguards to protect the security of these servers and your personal information.
Tyre Stewardship Australia’s hosting providers may process, store and back up its information.
We will post any changes here, so be sure to check back periodically.
Contacting Tyre Stewardship Australia about Privacy
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this website, or you wish to access or correct the personal information we hold about you, please contact us:
Tyre Stewardship Australia
P.O. Box 24112
Melbourne, VIC 3001
In the case of access and correction requests, please provide as much detail as you can about the particular information you seek, in order to help us locate it.
We will comply with any applicable legal requirements to provide reasons if we deny any request for access or correction, or to make a requested note of your desired correction with the information.
We take your privacy concerns seriously. Where you express any concerns that we have interfered with your privacy, we will respond to let you know who will be handling your matter and when you can expect a further response.